Authorizing Pending Merchant Account Numbers

The Merchant Account Authorization module enables the financial authorizer for your company to accept or reject the merchant account numbers entered for your stores in Site Setup.

Each time you enter or modify a merchant account number for a store included in the ACH transaction file, Aloha Stored Value alerts the financial authorizer via an email. Additionally, a “Merchant Accounts” icon appears on the Aloha Insight home page for the financial authorizer, indicating they need to accept one or more merchant accounts before the transactions for the store are included in the ACH transaction file.

If you do not accept the Merchant Account Agreement, you receive a prompt indicating you must accept the agreement before you can authorize any pending merchant account numbers.

To accept or reject your stores’ pending ACH merchant account numbers:

1.	Log in to Aloha Insight.

2.	Click the Merchant Account icon on the right side of the screen. The Merchant Account icon appears when one or more stores have a pending merchant account status.

3.	Read the Merchant Account Agreement.

4.	Click Yes.

5.	Review each store with a pending merchant account.

6.	Click either Accept or Reject. You can elect to not accept or reject the merchant account number for a store, which leaves the store with a pending authorization status.

7.	Click Save to save the status of all records and close the Aloha Stored Value Merchant Account Authorization module.

Working with the Aloha Stored Value Merchant Account Authorization Module

Before a store can begin sending their redemptions and sales to your ACH processor, the financial authorizer for your company must approve the request. Your financial authorizer uses the Aloha Stored Value Merchant Account Authorization module to review stores with pending merchant account numbers and approve this request.

When you click the ‘Merchant Account’ icon on the Aloha Insight Web site, the Aloha Stored Value Merchant Account Authorization module appears with a list of stores that require merchant account authorization before their Stored Value sales and redemptions get included in the ACH transaction file.

Store Name

— Indicates the name of the store requesting to have their merchant account number authorized.

Store ID

— Contains the Aloha Insight store ID of the store requesting a merchant account authorization.

Pending Merchant Account Number

— Contains the merchant account number for the store requesting the approval. This is the number typed in the ‘Merchant Account Number’ text box in Site Setup.

Entered By

— Contains the name of the user that entered the merchant account number in Site Setup.

Date Entered

— Displays the date the merchant account number was requested for approval in Site Setup.

Accept/Reject

— Indicates the status of the merchant account number you are approving or rejecting. You can either accept the merchant account number request or reject the request. When the Aloha Stored Value Merchant Account Authorization module appears, neither ‘Accept’ or ‘Reject’ is enabled. You determine the status of the store. If you do not select either ‘Accept’ or ‘Reject,’ the status of the store remains ‘Pending Authorization.’ When you have made your selection, click Save.