Deleting a Member from the Check

At any time after you assign a member, and before you close the check, you can delete a member from the check. You might do this if you select the wrong member, or if the guest does not want to apply earned rewards to his bonus plan. Un-assigning a member from the check is not the same as deleting a member.

SCENARIO: The guest has forgotten their Loyalty card and the employee must look up the member’s account using the Member Lookup screen. From the pick list, the employee accidentally selects and assigns the wrong member to the check. The employee must delete the wrong member, then assign the correct member to the check.

To delete a member from the check:

1.	With the check displayed on the screen, touch the member number in the guest check window.

2.	Touch Delete. For Table Service installations, you must touch Close and then touch the Delete button on the bottom left corner of the Close screen. For Quick Service installations, locate and touch the Delete button. A confirmation message appears.

3.	Touch Yes to delete the member from the check.