Creating a Lottery-Based Bonus Plan

A lottery based plan enables you to offer your members a one in x chance at earning a reward. For example, you offer a one in 10 chance of winning a free coffee. Keep in mind that each person has a one in 10 chance of winning, so conceivably you could have five customers come in and each one win a free coffee. This is not the same as one out of every ten customers wins a free coffee. A Lottery-based plan is similar to a slot machine, where each person has the exact same odds of winning.

Scenario Description

Your bonus program in the casual coffee diner is attracting new business and is generating excitement with your customers. With the holidays fast approaching, you want to offer your loyal guests an added incentive to come in to your store and carry it past the holidays when business is typically slow. You create a bonus program that offers the customer a one in five chance at winning a large coffee each time they come in to the store and present their card. After creating the bonus program, assign it to an existing card, so that all your members are immediately eligible.

Bonus Plan Details

Using this scenario, the following details help outline how to create the bonus plan:

•	The plan is a Lottery-based bonus plan.

•	The customer has a one in five chance at winning a large coffee.

•	The plan resets after the customer wins.

•	The plan is active from 11/1 through 1/31.

Refer to Bonus Plan Setup for detailed descriptions on configuring your bonus plans.

Configuring a Lottery-based bonus plan:

1.	Select Aloha Loyalty > Bonus Plan Setup.

2.	Click Add.

3.	Type a unique name for your bonus plan. Use a descriptive name, because this is the name the customer sees if you include the bonus plan name on a customized voucher.

4.	Type an optional description. You can include details about the plan, such as a general statement about the plan, the customer reward, and other relevant information about the bonus plan. The description is not visible to your guests.

5.	Select Lottery Based in the ‘Bonus Plan Type’ drop-down list.

6.	Select All Items in the ‘Eligible Items’ drop-down list.

7.	Type a current date in the ‘Start Date’ text box. The system defaults to the current date; however, you can enter a date in the future.

8.	Type an ending date in the ‘End Date’ text box.

9.	Type 5 in the ‘Each member will have a 1 in X chance to receive a reward at random’ text box. In the example for this scenario, the customer has a one in five chance of receiving a reward.

10.	Click Save and Continue.

Creating your rewards:

1.	Click the Rewards tab.

2.	Click Add.

3.	Type the reward name. For example, “Free coffee.”

4.	Assign a reward priority to the reward, with 1 being the highest and 5 being the lowest.

5.	Select Real-Time Discount in the ‘Reward Type’ drop-down list.

6.	Select either Comp Type or Promo Type.

7.	Select the appropriate comp or promo in the drop-down list. Select a comp or promo configured to work with Aloha Loyalty in Aloha. Refer to Configuring Aloha POS for Loyalty, for more information on configuring your Aloha Loyalty comps and promos.

8.	Select Dollar Off in the ‘Discount Type’ drop-down list.

9.	Type the amount of a large coffee in the ‘Amount’ text box.

10.	Select Category in the ‘Select the items that will be discounted’ drop-down list.

11.	Click . The Select Categories screen appears with all available categories from which you can select in the ‘Unassigned Categories’ list box.

12.	Select the eligible categories in the ‘Unassigned Categories’ list box and move them to ‘Assigned Categories’ list box. If you need to create or edit categories, click Category Setup.

13.	Click Next.

14.	Click Save.

Configuring the bonus plan schedule and reset options for the reward:

1.	Click the Schedule tab to configure the active days of the plan.

2.	Select Daily.

3.	Select All Stores to make the bonus plan available in all stores; otherwise, select Stores in this Replication Group and select the replication group in the drop-down list.

4.	Click the Reset Options tab.

5.	Select Reset plan when member receives reward.

6.	Click Save.

7.	Assign a card type to your bonus plan. If you have not created a Loyalty card type, click Save and click Yes, to continue. If you save the bonus plan without assigning it to a card type, you must create your card type in Card Setup and then assign the bonus plan to the card type in Card Setup.

8.	Click Save.