Printing a Loyalty Member Report

You can print a Loyalty member report to the local chit printer without the guest making a purchase. For Table Service installations, you can either initiate the report without a check displayed, using the Loyalty Report button located on the FOH Reports screen, or you can initiate the report with a check displayed, using the Member Report button located on the FOH Close screen. For Quick Service installations, you must locate the panel with the Member Report button to initiate the report.

If the report includes a Be My Guest plan type the balance for the ‘Total Credit Earned’ indicates the total amount remaining on the card. For example, Total Credit Earned: 12.75 Dollars Left.

The report, as shown in the following example, prints to the local receipt printer:

		Figure 1 Example Member Report

To print a Loyalty Member report in Table Service without an open check:

1.	Log in to the FOH.

2.	Touch Functions.

3.	Touch Reports to display the Reports screen.

4.	Touch Loyalty Report. The Member Report screen appears.

5.	Slide the Loyalty card across the mag reader, or enter the number from the card, and touch OK.

If you encounter the Manager Approval screen, a manager, or an employee with sufficient access, must enter a password, and touch OK. Enter the entire card number and verify the number you enter on screen matches the card before pressing OK.

The report prints to the local receipt printer.

To print a Loyalty report in Table Service with an open check:

1.	Log in to the FOH.

2.	Touch the appropriate table from the Open Tables list to display the Order Entry screen.

3.	Touch Close to display the Close screen.

4.	Touch Member Report.

If you encounter the Manager Approval screen, a manager, or an employee with sufficient access, must enter a password, and touch OK. Enter the entire card number and verify the number you enter on screen matches the card before pressing OK.

The Member Report prints to the local receipt printer.

To print a Loyalty report in Quick Service:

1.	Log in to the FOH.

2.	Locate and touch the Member Report button. The Member Report screen appears.

3.	Slide the Loyalty card across the mag reader, or enter the number from the card, and touch OK.

If you encounter the Manager Approval screen, a manager, or an employee with sufficient access, must enter a password, and touch OK. Enter the entire card number and verify the number you enter on screen matches the card before pressing OK.

The Member Report prints to the local receipt printer.