Using Lookup Member History Loyalty Member Profile enables you to search for members using different filter criteria and then view detailed information on that member in the Loyalty Member Lookup screen. In Loyalty Member Lookup you can: • View the Loyalty history for a member. • Adjust the bonus plan credit for a member. • View check level history. • Print the transaction history for a member. For example, you want to view detailed information on John Doe and you do not know his card number. You can search for John Doe in Loyalty Member using the ‘Member Name’ filter. After successfully running the query, select ‘John Doe’ in the Member list view and click to view his detailed information. If you are using Aloha Insight, you can view all the way down to check level detail via Drilldown Viewer. Using Drilldown Viewer, you can view what the customer ordered and which stores the customer has been visiting.