Advanced Settings Tab

Use the Advanced Bonus Plan Options tab to determine the bonus plans for which you want the bonus plan status to appear on the POS guest checks and on member reports. These options also control the bonus plans a member is able to view using MemberLink, via the Internet. Refer to Printing a Loyalty Member Report for a sample guest check with the bonus plan status included. You can limit which bonus plans appear on the guest check, or further limit the bonus plan to members from a specific replication group.

Replication Groups enable you to control which stores have access to specific bonus plans. You can divide your stores into logical groups by geographical areas or by franchisee owner.

The screen provides two list boxes. One list box contains all the bonus plans that you want to appear and the other list box contains all the bonus plans you want to suppress. To prevent a bonus plan from appearing on the guest check or appearing in MemberLink, select a bonus plan in the ‘Bonus Plans Assigned to Display’ list box and use the arrows to move it to the ‘Bonus Plans Suppressed from Display’ list box.

Only Display Bonus Plan if Member Still Eligible for a Reward

— Indicates the expired, inactive, or bonus plans the member has already received no longer appear on guest receipts, reports, vouchers, and/or Memberlink when the member is no longer eligible for the bonus plan.

Print Bonus Plan information based on Replication Groups

— When selected, the rewards earned by the customer for the current visit print on their guest check when (1) you add the bonus plan to the ‘Bonus Plans Assigned to Display’ list and (2) the member uses their card while visiting a store that resides in a replication group assigned to the bonus plan.

Scenario: You create two replication groups, the first containing your Texas stores, and the second containing your Colorado stores. You create a bonus plan, and assign the replication group for the Texas stores to the plan. When a Texas customer visits a restaurant in Texas, the bonus plan rewards earned for the visit print on their guest check; however, if the customer visits one of the restaurants in Colorado, the bonus plan status earned in Texas does not appear on the guest check the customer receives in Colorado.

Print Bonus Plan information based on Bonus Plan merit assigned

— When selected, the member’s bonus plan rewards for the current visit print on the member’s guest check when (1) you add the bonus plan to the ‘Bonus Plans Assigned to Display’ list and (2) the member has earned rewards on the bonus plan. Selecting this option overrides ‘Print Bonus Plan information based on Replication Groups.’

Other Settings

Contains options that enable you to configure how many times you can assign the member to a check before prompting for manager approval, and how long Aloha Loyalty will hold a connection after connecting to the Aloha Loyalty data center.

Members can be assigned to a check X times per day unless approved by a manager

— Indicates the number of times you can assign the same Aloha Loyalty member to different checks on a single business day before prompting for manager approval. You can type a number from 0 to 100 in the text box. If you want to assign the Aloha Loyalty member to a check an unlimited number of times, type a zero in the text box.

You can use ‘Members can be assigned to a check X times per day unless approved by a manager,’ to prevent employees from using their own card, or a friend’s card, to get bonus points.

Deleted members will not count toward max checks per day

— Indicates deleting the Aloha Loyalty member from a check does not count toward the number of times the member can be assigned to a check.

Hold the connection for new transactions X minutes

— Indicates the number of minutes you want to hold a connection with the Aloha Loyalty data center. You can enter up to 99 minutes; however, you should check with your ISP to determine the amount of time a connection can be maintained without any activity. If you have another transaction within the time frame, the time resets back to zero and starts over.

For example, you enter 10 minutes in the ‘Hold the connection for new transactions’ text box. You authorize an Aloha Loyalty transaction that requires your store to connect to the central database at 12:00 p.m. If you do not have another transaction in the next 10 minutes, the line disconnects. However, in this example, if another transaction occurs at 12:09 p.m., the time resets and does not disconnect until 12:19p.m., barring any further transactions.

If you are using Aloha Stored Value, you must enter the same time on the General tab as you do in the ‘Hold the connection for new transaction X minutes’ text box on the Connection Settings tab. The system verifies the two times are the same. If the times are different, you receive a prompt asking you to verify you want to change the setting. If you select Yes on the ‘Hold Transaction Settings Changed’ message box, the Gift Card Store Configuration is updated to reflect the number entered here. If you click No, the settings are not saved and you return to the General tab.