Creating your Reward Text

You can create a customized text message to print on your vouchers to add a personal touch to your Loyalty program. The Create Reward Text screen enables you to insert keywords and add your own text to the message. You can also use different font settings to control the appearance of the custom message for visual impact. The drop-down list defaults to keywords and enables you to toggle easily between keywords and font settings. Select ‘Font Settings’ in the drop-down list to view the font settings you can use for your custom message.

Keywords

Select Keywords from the drop-down list to display a list of the available keywords for the custom message. A keyword enables you to dynamically populate the guest check or voucher with customer specific information. For example, ‘Member First Name’ returns the members first name on the guest check or voucher.

Font Settings

Select Font Settings in the drop-down list to display a list of font settings for the message. By default, your message displays as left justified, normal, and in black on both the guest check and voucher. Using Font Settings, you can bold specific information or make the bonus plan print in red on the voucher or guest receipt. If you use font settings other than the default, your printer must support these settings. If your printer does not support the additional settings, the printer ignores the settings and print in the default black font. Select a font setting and click .

Definition

— Select a keyword or font setting in the list and click to view a detailed definition.

Insert

— Select a keyword or font setting in the list and click to add it to the Custom Text area.

Custom Text

— Designates the custom text to print on every voucher or guest check. Any manual line break you enter in the text box also appears in the message. Use keywords to dynamically insert text in the message. You can manually type your keywords or font settings in the text by enclosing them with the % character. If you insert the keyword or font setting in the text, the system automatically inserts it at the end of the text, regardless of where you place your cursor.

Print on Guest Check

— Indicates you want the custom reward message to print on the guest check.

Print on Voucher

— Indicates you want the custom reward message to print on the voucher.

Adding a Custom Message

Plan your custom messages to use the name of the member receiving the reward. If the reward is the first reward in a series of rewards, you can let the member know what the next reward is and what it will take to achieve the reward. For example, ‘You have earned a 25% off voucher on your next visit, and you are halfway to a 50% off your entire meal. Thanks for participating and we look forward to seeing you again.’

To create a custom message:

1.	Plan your message in advance.

2.	Type the text in ‘Custom Text’ using the keywords and font settings, where applicable. When you insert a keyword or font setting in the ‘Custom Text’ text box, the system automatically places it at the end of the text.

•	You can insert different keywords from the list, to dynamically insert pieces of text into a message.

•	You can format your text using the font settings, to add visual impact, if you have printers that support the different font settings.

3.	Select either Guest Check or Voucher.

4.	Click Next to return to the Voucher Settings tab.