Configuring Smart Rewards
Smart Rewards enable you to use historical data to issue Aloha Loyalty rewards to target behavior you want to reward. For example, you can reward customers the first time they use their card, you can even reward customers for specific purchases, such as a discount based off prior purchases. Targeting behavior enables you to entice your customers to visit again.
Smart Reward Name
Contains the name of the Smart Rewards-based bonus plans defined by your company. Each Smart Reward-based bonus plan must have a unique name, such as “First Time Card Reward” or “Frequent Coffee Drinker.”
Type
Indicates the type of bonus plan as being a Smart Reward-based bonus type.
Active
Indicates the status of the Smart Reward-based bonus plan. A “Yes” in the Active column indicates the bonus plan is active; whereas, a “No’ indicates the bonus plan as not being active.
Modified Date
Indicates the last date any modifications were made to the Smart Rewards-based bonus plan.
Modified By
Contains the first and last name of the user who last modified the Smart Rewards-based bonus plan.
Add
Click Add to add a Smart Rewards-based bonus plan and assign individual characteristics to the bonus plan, such as the type of reward settings, and the settings used to reset the reward.
Edit
Select a Smart Rewards-based bonus plan in the list box and click Edit to make changes to an existing Smart Rewards bonus plan. Once the bonus plan is in use, you should limit the characteristics you edit.
Delete
Select a Smart Rewards-based bonus plan in the list box and click Delete to delete the Smart Reward bonus plan. If a member has earned credit toward the bonus plan, you cannot delete the bonus plan.
Copy
Select a Smart Rewards-based bonus plan in the list box and click Copy to copy the characteristics of one bonus plan to a new bonus plan. You must assign the new bonus plan a unique name.
Toggle Active
Select a Smart Rewards-based bonus plan in the list and click Toggle Active to make the plan active or inactive. If you are making a plan inactive, members no longer receive or earn credit on the plan. You must answer a warning prompt to make the plan inactive.

Aloha Loyalty and Stored Value Online Help > Configuring Aloha Loyalty > Configuring Smart Rewards

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