Using Aloha Stored Value ACH Reports

Aloha Stored Value provides you with four different Stored Value ACH reports. To access the reports, select Reports > Reports Viewer to open the Reports Viewer wizard. Select ‘Aloha Stored Value’ from the ‘Category’ drop-down list and scroll through the list to find the following reports.

Stored Value ACH Transaction Status Report

The Stored Value ACH Transaction Status report shows activity by merchant account number for all processed transaction files sent to your ACH processor.

Stored Value ACH Transaction Exception Report

The Stored Value ACH Transaction Exception report shows exceptions that have occurred with respect to the submission of Aloha Stored Value ACH data to your ACH processor and the posting of Stored Value ACH data to the ACH network. Only transactions that have exceptions appear on the Stored Value ACH Transaction Exception report. This report does not include individual stores; however, it does include individual merchant account numbers.

Stored Value Merchant Account Number Audit Report

The Stored Value Merchant Account Number Audit report shows all merchant accounts entered or modified in the Stored Value system along with their status. You select the status types to include in the report on the Final Settings screen in the Reports Viewer wizard. This wizard refers to status types as event types and you can choose from Pending Authorization, Authorized, and Rejected.

Stored Value ACH Financial Authorizer Email Notification Report

The Stored Value ACH Financial Authorizer Email Notification report shows the dates and times the financial authorizer received an email notification to authorize a merchant account number. If you reconcile this report with the Stored Value Merchant Account Number Audit report, you have an audit trail of configuration activity with respect to merchant account information in Aloha Stored Value.